Terms of service

Terms & Conditions

1. Introduction

Welcome to Masttees. By accessing or using www.masttees.com, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

2. Company Information

Masttees
682 High Road 
Leyton
London
E10 6JP
United Kingdom
Email: help@masttees.com

3. Products & Availability

  • All products are subject to availability.
  • We reserve the right to discontinue or modify products without prior notice.
  • As many of our items are handmade or artisan-based, slight variations in colour, size, or finish may occur. These are not considered defects.

4. Pricing & Payment

  • All prices are listed in GBP (£).
  • Prices include VAT where applicable.
  • We reserve the right to change prices at any time.
  • Payment must be made in full at the time of purchase.

If a pricing error occurs, we reserve the right to cancel or refuse the order.

5. Orders

  • Once an order is placed, you will receive a confirmation email.
  • This confirmation does not guarantee acceptance of your order.
  • We reserve the right to cancel any order due to pricing errors, suspected fraud, or stock issues.

6. Delivery

Delivery times are estimates and not guaranteed. Please refer to our Delivery & Shipping Policy for full details.

7. Returns & Refunds

Returns are accepted in accordance with our Returns & Refunds Policy. Please review that page before initiating a return.

8. Intellectual Property

All content on this website — including logos, images, designs, product descriptions, and branding — is the property of Masttees and may not be copied or reproduced without written permission.

9. Liability

Masttees shall not be liable for indirect or consequential losses arising from the use of our website or products.

Nothing in these terms limits your statutory rights under UK consumer law.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.